CaptchaAI Chrome Extension – Troubleshooting Guide

Common Issues & Fixes

- Issue 1: Extension Not Working or Failing to Solve Captchas

✔ Fix: Ensure the CaptchaAI API Key is correct and has an active balance.
✔ Fix: Refresh the webpage or restart your browser after enabling the extension.

- Issue 2: Captchas Are Not Being Solved Automatically

✔ Fix: Check if the "Auto-Solve" toggle is enabled in the extension settings.
✔ Fix: Make sure you’re using a supported website (some sites may block automation).

- Issue 3: "Invalid API Key" Error

✔ Fix: Verify your API key in the CaptchaAI Dashboard.
✔ Fix: Re-enter the API key in the extension and save settings again.

- Issue 4: Extension Crashes or Freezes

✔ Fix: Disable and re-enable the extension in Chrome → Extensions.
✔ Fix: Clear Chrome cache and restart the browser.

>> Still facing issues? Submit a support ticket with details and screenshots.